Playbooks
Step-by-step guides showing how to use AI in real business scenarios.
Academy
Your learning and skilling hub. 39+ free courses to build the skills and confidence to apply AI and improve how you work and run your business. Start with our featured course, Getting Started: A Practical Guide to AI for SMBs, and discover how AI, especially Microsoft Copilot, can make a meaningful difference in your business.
Learn skills across the tools you use
What's inside
Identifying areas of your business ripe for AI support
- Identifying areas of business for AI support
- Activity: AI opportunity mapping worksheet
- Guide: your first 30 days with AI
- Structuring SharePoint folders for SMBs
How to evaluate AI tools and vendors
- How to evaluate AI tools and vendors
- Activity: vendor scorecard
Designing simple, low-risk AI pilots
- Designing simple, low-risk AI pilots
- Planning your project design
Check your understanding
- Final assessment
- Summary and end of module
About Academy
A learning platform designed to help professionals grow with confidence in the age of artificial intelligence. Whether you're a business owner, team leader or aspiring entrepreneur, Academy offers practical, accessible courses that make AI easy to understand and apply.
Getting started
The foundations, before you go further.
Introduction to Academy
Get oriented before you dive into your first course.
Introduction to AI Concepts
The core ideas behind AI, explained in plain English.
Introduction to Artificial Intelligence for SMBs
Where AI fits into a small or medium business, practically.
What is Microsoft 365?
A grounding in the tools you're probably already paying for.
Introduction to Workspace
Get moving in mySMB.com Workspace from day one.
More Getting Started courses
Browse the full Academy catalogue for more.
Microsoft 365 Copilot
Put Copilot to work across the apps you already use.
Introduction to Microsoft 365 Copilot
Get started with Copilot across the Microsoft 365 apps.
Copilot x PowerPoint
Build effective presentations with AI.
Copilot x Word
Draft impactful documents using AI.
Copilot x Excel
Uncover new data insights with AI.
Copilot x Teams
Make your meetings more productive with AI.
Copilot x Outlook
Improve your email workflows with AI.
Microsoft 365 Copilot Chat
Unlock productivity and unleash creativity with AI-powered chat.
Drive Adoption of Microsoft 365 Copilot
Help your whole team get value from Copilot, not just you.
More Copilot courses
Browse the full Academy catalogue for more.
Prompting & AI skills
Get hands-on with prompts, agents and everyday AI tools.
Copilot 365: Craft Effective Prompts
The building blocks of a prompt that actually works.
Introduction to Generative AI and Prompt Engineering
A broader grounding in generative AI and how to direct it.
AI Tools You Can Use Today
Practical tools you can put to work this week.
Introduction to Developing AI Agents
What AI agents are and how they can take on real work.
Get Started with Agents
Build your first agent, step by step.
Effective Team Collaboration with AI
Bring your whole team along, not just the early adopters.
Simplified Cyber Security for Australian Small Business
The practical security basics every SMB should have covered.
Introduction to Claude
Get started with Anthropic's Claude.
More AI skills courses
Browse the full Academy catalogue for more.
From our learning partners
Curated courses from Google, Microsoft, IBM, DeepLearning.AI and more.
OpenAI Academy
Learn directly from the team behind ChatGPT.
Introduction to Generative AI
Google Skills.
Introduction to Large Language Models
Google Skills.
Introduction to Responsible AI
Google Skills.
AI for Everyone
DeepLearning.AI.
Generative AI for Everyone
DeepLearning.AI.
Career Essentials in Generative AI
Microsoft and LinkedIn Learning.
Artificial Intelligence Fundamentals
IBM SkillsBuild.
Free to learnElements of AI
A free introduction to AI, no coding required.
AI for Small Business
Australian Signals Directorate’s Cyber Security Centre.
AI Microskills
National AI Centre, via TAFE NSW.
More partner courses
Browse the full Academy catalogue for more.
More in Academy
Learning that fits around real work.
Flexible learning
Short, focused lessons designed to fit into your day, whenever you have time.
Prompt libraries
Ready-to-use prompts you can apply straight away across different business tasks.
Practical examples
Real use cases across marketing, operations, finance and everyday productivity.
Benefits
Build capability at your own pace.
Learn at your own pace
Access courses and resources anytime so you can build skills around your own schedule.
Focus on practical skills
Learn how to apply AI in real business scenarios, not just theory.
Build confidence with AI
Understand how to use AI tools across marketing, operations and day-to-day work.
Turn learning into action
Move from reading to doing: create tasks, follow-ups or notes directly from what you learn.
Stay current
Keep up with new tools, trends and ways of working, without feeling overwhelmed.
Support long-term growth
Develop skills that help you adapt and improve as your business evolves.
Start learning today
Explore Academy.
Create your account and start building the knowledge and confidence to apply AI in your everyday work.